Now that you’re done moving, it’s time to check the next thing off the list- bills. Whether it’s Salik, DEWA, mPay, Etisalat or Du, there will be a steady stream of utility bills making their way to your new address. Luckily for you, there are multiple ways to keep the checks in check. Here’s how you can pay
your utility bills.
One of Dubai’s two telecom providers, Etisalat offers various services, such as high speed internet, mobile internet, fixed lines, cable TV etc. As with most utility bills, Etisalat’s bills can be paid at any of its store locations and public payment machines (which you will find sprinkled throughout the country, from shopping centres to supermarkets). A more convenient option is to pay your bill through Etisalat’s Quick Pay online service. It’s a one-stop solution, letting you access and pay all your various bills once you register your account information on Etisalat’s website. There’s also a new mobile payment service, which lets you pay on the go. All you have to do is dial #123 from your registered and active mobile phone, select the mobile pay option. Once the payment amount is entered and confirmed, the customer receives an SMS confirmation.
The country’s other telecom provider, Du offers similar services as etisalat. You may not have a choice between the two when it comes to fixed line or internet services as they each service different areas of the city. If your area is covered by Du, there are several ways to pay its bills.
The first is the Du website. It has a payment portal, allowing post-paid customers to pay for all services at the same time. Prior to using this, customers must register at myaccount.du.ae. Then there’s the Du mobile app, which can be used by post-paid, pre-paid and enterprise customers. It provides the option to manage accounts, pay bills, shop online and even browse the latest deals and promotions. As for home services, payments can be made from any phone by dialing 04 390 5555 and selecting the payment option, and entering the account information and credit card details. For those who prefer the old-fashioned route, payments can be made in person at any Du stores, which are found at most shopping malls in the country.
The easiest way to make your payments to the Dubai Electricity and Water Authority (DEWA) is to do it online at Dewa.gov.ae. DEWA’s MPay mobile payment service can be used to pay in a variety of manners, and can even be used to pay bills (and fines) to other government entities such as RTA and Salike charges. There are also several customer service centers across Dubai that handle payments. Payments can be made in cash, cheque or credit card.
Finally, DEWA bills can also be paid at Etisalat public payment machines, ENOC and EPPCO petrol stations, or at any Emirates Post offices.
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